Reimagine Healthcare, Enhance Care, Enable Efficiency
Business process management (BPM) is a holistic approach that organizations can adopt to make improvements across multiple business processes. The focus of BPM is to make improvements across the organization rather than a specific area. When BPM is leveraged in any organization there is strong evidence that indicate that operational efficiency is significantly improved and processes are aligned with the overall business objectives. BPM internally is a series of workflow automation processes, that can talk and share information across each other. By implementing BPM tool set in healthcare, one can take advantage of data integrated centrally, be proactive when it comes to changes in the industry, reduce errors, and streamline processes to provide higher levels of patient care.
In the modern era, healthcare providers are facing many external challenges. Industry consolidation, increasing pharmaceutical costs, better-informed customers, and evolving regulations are all straining the healthcare system. In this environment, it is more important than ever for healthcare providers to emphasize efficient delivery of quality patient care. The major impediment to change in the healthcare sector are mostly internal factors like process workflows. Healthcare providers are stuck to a traditional functional mindset, which prevents them from adopting new work methodologies. Outdated or ineffective IT infrastructure in the health sector prevents them from delivering quality healthcare. Luckily, there are ways to improve workflows and optimize staff time using solutions like VorkFlow. Automating tasks such as appointment scheduling, prescription refills, EHR management, and claim processing can ensure that more time is devoted to direct patient interaction.
Creating value with BPM
VorkFlow can help healthcare organizations in the following ways:
➤ Centralize and simplify business operations
➤ Provide a single portal for all employee requests and self-service
➤ Manage capital and operational expenditure processes
➤ Standardize the employee onboarding process
➤ Streamline incident reporting
➤ Ensure a compliant vendor approval process
➤ Handle incident management
➤ Reduce product cycles
➤ Improve internal audit controls
Here are some popular healthcare workflows that can be easily automated with VorkFlow for improving efficiency and productivity.
01
Appointment Scheduling
Automated systems for scheduling appointments minimize manual entry errors and ensure timely patient interactions. This improves patient satisfaction and optimizes staff time.
VorkFlow can automate the process of appointment scheduling which can help you manage bookings, send reminders, and allow patients to cancel or reschedule their appointments online. In addition, VorkFlow can notify relevant staff of any changes, ensuring smooth coordination.
02
Patient Records Management (EHR)
Integration of electronic health records (EHR) streamlines data entry and retrieval. This ensures faster access to patient history, reducing wait times and improving decision-making.
VorkFlow can automatically fill out common information based on previous patient records or standardized forms. VorkFlow can also automate prescription creation and transmission, eliminating the need for handwritten prescriptions.
03
Eligibility Verification
Insurance eligibility verification is a process used by healthcare providers to confirm a patient’s active insurance coverage and benefits before rendering services, ensuring accurate billing and minimizing claim denials.
Using API’s, VorkFlow can get patient insurance details either at onboarding or from the EHR, make a call to the Insurance provider to verify current coverage, copays etc.
04
Referral Automation
Health Providers are increasingly facing shifts in payer mix, which can increase authorization volumes, which in turn increases the amount of work staff must do to obtain, status, and submit them.
VorkFlow can help alleviate some of the above concerns by streamlining the Notice of Admission (NOA) and prior authorization processes. This would allow your organization to reallocate staff time to high-value initiatives including any compliance related matters (better suited for humans).
05
Prescription Management
Prescription management automation leverages technology to streamline processes, enhancing efficiency, reducing errors, and improving patient outcomes in pharmacies by automating tasks like inventory control, dispensing, and tracking.
VorkFlow can streamline workflows by Integrating with electronic health records (EHRs) thus guaranteeing the patient medication information is updated in real-time, reducing the need for manual data entry and minimizing the risk of errors. VorkFlow can automatically e-scribe your physicians medical request into an order request for the pharmacy, ensuring that medications are delivered timely.
06
Staff Self Service Portals
Hospital staff self-service portals are online tools allowing employees to manage HR-related tasks and access information independently, such as benefits, pay stubs, time off, and more, improving efficiency and employee experience.
VorkFlow can act as a digital agent that can seamlessly pull data from your Workday, Service now, Lawson etc. to enable a seamless employee experience.
Healthcare providers need to consider the advantages of implementing solutions like VorkFlow. BPM, with automation, can reduce medical errors and increase compliance with industry standards. It can create a centralized electronic medical record (EMR) for patients. Robotic process automation (RPA) has been widespread, but has become outdated. In the coming years, artificial intelligence (AI) will be used in healthcare, but providers should still implement workflows today. Realize the benefits of BPM, Reimagine healthcare.
Reimagine healthcare
with VorkFlow.
We’re a full-service BPM company, that prides itself for delivering business outcomes at business speed. What use-case sounds appealing to you?.